Documents Required for WinSpirit Verification

What files the verification team accepts

WinSpirit asks for a short, predictable set of documents. The core request covers a government-issued photo ID such as a passport or driver's licence, proof of address issued within the last 90 days, and sometimes confirmation of the payment method used. Nothing exotic gets requested at this stage.

Accepted formats stay flexible. A clear photo taken on a phone works as well as a flatbed scan, provided all four corners of the document sit inside the frame and no glare covers the text. Files usually upload as JPG, PNG or PDF. Colour is preferred over black-and-white, because the review team checks security features and holograms that grayscale scans flatten out.

A few practical limits matter more than most players expect. Screenshots of a document displayed on another screen get rejected. So do cropped images that cut off an edge, expired IDs, and files where the name does not match the account registration. The name, date of birth and document number all have to be legible in a single frame. When a card has data on both sides — a driver's licence, for example — both sides go up as separate images.

One rule catches people out: the details on every document have to line up. The name on the ID, the name on the proof of address, and the name on the payment method should read identically. A middle initial on one file and a full middle name on another is enough to trigger a follow-up request.

When a source-of-funds check gets added

Most accounts clear KYC with ID and address alone. A source-of-funds request sits one level deeper and does not apply to everyone. It appears in specific situations rather than as routine paperwork.

The trigger is usually money movement. Larger cumulative deposits, an unusually fast pattern of activity, or a withdrawal that is large relative to the deposit history can prompt the check. Licensed operators run this step under anti-money-laundering obligations, and a Curaçao licence carries the same expectation. The request is compliance-driven, not a sign of suspicion against a specific player.

Documents that satisfy a source-of-funds review include recent payslips, a bank statement covering the last few months, a pension or dividend statement, or paperwork showing proceeds from a property sale or inheritance. The file needs to show the account holder's name, the date, and the amount, and it should broadly match the level of play on the account. A single payslip rarely explains a five-figure deposit history, so context helps.

Timing is worth planning around. Because a source-of-funds check involves manual review, it can extend the standard 24-48 hour window closer to the three-business-day mark. Sending complete, readable statements the first time is the single biggest factor in clearing it quickly.

Getting the photo ID right

The identity document is the anchor of the whole check, so it pays to get it clean on the first try. WinSpirit accepts a passport, a national ID card, or a driver's licence — any government-issued document carrying a photo, full name and date of birth.

Three things need to be visible without dispute. The photo, the full name, and the document's expiry date. An expired ID fails automatically, even by a single day, so it is worth checking the date before uploading. If the document has a machine-readable zone or a signature strip, keep it in frame rather than cropping tight to the photo.

Light does most of the work here. A flat surface, even daylight, and a steady hand produce a file the review team can read in seconds. Flash reflecting off a laminated card is the most common reason a passable-looking photo gets bounced. For a two-sided card, front and back go up separately; a passport only needs the photo page. Cover nothing with a finger or a strip of tape.

Confirming the address

Proof of address is where the 90-day rule bites hardest. WinSpirit requires a document issued within the last 90 days that shows the account holder's full name and residential address on the same page. An older document, however official, will not pass.

Utility bills are the standard choice — electricity, water, gas, or a home internet invoice all qualify. A bank or credit-card statement works too, as does an official government or council letter. Mobile-phone bills sit in a grey area at some operators, so a utility or bank statement is the safer pick. What matters is that the issue date, the name and the address appear together and unedited.

Redacting is allowed within limits. On a bank statement, individual transaction lines can be blacked out; the name, address, issuer and date must stay visible. Deleting the address to protect privacy defeats the purpose and guarantees a rejection. A PDF downloaded straight from an online banking portal usually reads better than a photographed paper bill, since the text stays sharp.

Documents checklist at a glance

The table below groups what WinSpirit requests, the accepted options, and the detail that most often causes a resend.

A card image needs extra care. When a debit or credit card is verified, standard practice is to show the first six and last four digits and the cardholder name, with the middle digits and the CVV covered. That confirms ownership without exposing the full number.

Two documents rarely get requested together at the very first cashout unless the amounts are large. A clean ID and a current proof of address clear the majority of Canadian accounts inside 48 hours. Once verified, the file stays on record, and later withdrawals skip straight past this stage. For a full breakdown of processing windows, see our guide on how long verification takes, and the deeper walkthrough of the ID and passport check.

Common questions about verification documents